Job Overview
Date Posted
Posted on 16th October 2025
Expiration Date
Expires on 15th December 2025
Salary
Negotiable
Job Categories
Technical Support-Team-LeadTalent Applications-Support-ManagerBusiness Applications-Team-Lead
DAS Health is seeking a highly motivated Application Support Team Lead to lead a team of application support specialists, providing exceptional client service within a tiered help desk environment.
DAS Health is seeking a highly motivated Application Support Team Lead to lead a team of application support specialists, providing exceptional client service within a tiered help desk environment. This role focuses on next-gen applications, ensuring timely triage, escalation, and resolution of client issues. The ideal candidate will combine technical expertise with strong leadership and client care skills.
Requirements
- Lead and mentor a team of Application Support Specialists.
- Deliver technical and application support to clients.
- Monitor team metrics and identify process improvement opportunities.
- Develop and maintain Standard Operating Procedures.
- Collaborate with internal teams and third-party vendors.
- Utilize tools like ConnectWise and Microsoft SQL.
Benefits
- Competitive compensation
- Comprehensive benefits
- Opportunities for professional development and certification
- Flexible, remote-friendly work environment
- Culture that supports collaboration, excellence, and advancement