Product Support Specialist

Huntress is a security company tackling cybersecurity barriers with enterprise-grade, fully owned security products. This role focuses on customer support, providing expert guidance and ensuring satisfaction for our customers. The company values transparency, a customer-centric approach, and a collaborative team environment.

Requirements

• Adaptability to a fast-paced environment
• Effective communication and collaboration skills
• Strong analytical and problem-solving skills
• Knowledge of antivirus configuration and system management tools
• Experience with GPO, RMMs, and PSAs is a plus.

Benefits

• Fully remote work
• Annual trip to the US for Summer Summit
• New starter home office set up reimbursement
• Subsidised private health insurance
• Stock options
• Access to BetterUp platform
• Professional development opportunities