French-speaking Representative Contact Center | Moldova
AUTODOCMoldova11 days ago
Full TimeEntry-levelCustomer Service
Job Overview
Date Posted
Posted on 4th September 2025
Expiration Date
Expires on 3rd November 2025
Salary
Negotiable
Job Categories
Bilingual French-Technical-Support-RepresentativeFrench Speaking-Technical-Support-SpecialistCustomer Service
Company DescriptionAUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.
Company Description
AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands.
Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!
The Contact Center department consists of more than 800 people working from Germany, Portugal, Ukraine, Moldova. We find a common language with clients from 27 countries of the world.
We are looking for an French-speaking Customer Service Representative to start as soon as possible.
Job Description
Responsibilities
- Help us to develop our Customer Experience by providing excellent customer service in voice and writing.
- Guide our customers to make the right order decisions and clarify status on orders
- NOT do outbound. We only work with inbound services.
- We have a well-built process and a well-oiled machinery. There are templates and horseshoes for everything, you will always know what to do, or have someone around who knows.
Requirements
- Your level of French B2 - C1
- You enjoy interacting with people
- You are a team player and your team can rely on you
- You have strong communication skills, both spoken and written
- You aspire to leave every customer satisfied
What do we offer?
- Competitive salary based on your professional experience
- Stable employment in the fast-growing international company
- International career in a multicultural environment with lots of opportunities to grow— you will attend free external and internal courses
- Free company events and activities
- Free English language classes
- Annual vacation of 28 calendar days + a day off on a birthday
- Gym in the office
Join us today and let’s create a success story together!