Financial Support Specialist

We are seeking a highly organized and detail-oriented Financial Support Associate to assist clients with financial transactions, inquiries, and account-related concerns. The ideal candidate will support financial advisors and internal teams in a variety of functions, including preparing financial reports, processing transactions, ensuring compliance with financial regulations, and maintaining accurate client records. This role requires strong communication, customer service skills, and a solid understanding of financial services.

Key Responsibilities:

• Assist clients with financial transactions, inquiries, and account-related concerns.
• Support financial advisors or registered representatives in preparing reports, documentation, and client communications.
• Process and track investment transactions, payments, and reconciliations.
• Ensure compliance with financial regulations, including FINRA and SEC guidelines (if applicable).
• Maintain and update client records, financial statements, and account data.
• Handle client onboarding, including gathering necessary documentation and verifying financial details.
• Assist in preparing financial reports, statements, and presentations for internal and client use.
• Coordinate with internal teams for billing, invoicing, and account maintenance.
• Stay up-to-date with financial products, services, and regulations to provide accurate support.
• Identify and escalate financial discrepancies or issues to senior management.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field preferred.
• Experience in financial services, banking, or investment firms is a plus.
• Strong proficiency in financial software, CRM tools, and Microsoft Office Suite.
• Excellent communication and customer service skills.
• High attention to detail and strong organizational abilities.
• Ability to handle sensitive financial information with discretion.

Preferred Qualifications:

• Knowledge of investment products and financial regulations.

• Experience working with brokerage firms, wealth management, or banking institutions.
• Problem-solving skills and the ability to work in a fast-paced environment.

• FINRA Series 7 and/or 63/66 licenses may be required, depending on the role and firm regulations.

Minimum Technical and Work Environment Requirements:

• Internet Connection:
• Primary internet connection with a minimum speed of 15 Mbps.
• Backup internet connection with at least 10 Mbps.
• Backup connection must be capable of supporting work during a power outage.

• Primary Device:
• Desktop or laptop equipped with at least:
• Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.
• A minimum of 8 GB RAM.

• Backup Device:
• Must meet or exceed the performance of an Intel Core i3 processor.
• Must be functional during power interruptions.

• A functioning webcam.
• A noise-canceling USB headset.
• A quiet, dedicated home office space.
• Peripherals and Workspace: A smartphone for communication and verification purposes.

Benefits

• Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
• Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
• Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
• Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
• Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
• Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.