Manager - Customer Advocacy

Endeavour is seeking a passionate Manager - Customer Advocacy to join their Customer Advocacy and Insights team. This role will involve analyzing, synthesizing, and distributing actionable insights to stakeholders, ensuring they align with business objectives. The team partner with brands like BWS and Dan Murphy’s to understand customer needs and drive data-driven decision making.

Requirements

• Proven experience (7+ years) in consumer insights, segmentation and strategic planning.
• Proficiency in data visualization tools.
• Excellent synthesis, presentation, and data storytelling skills.
• Strong critical thinking and problem-solving skills.
• Excellent communication and collaboration skills.
• Strong interpersonal and influencing skills.

Benefits

• Flexible working
• Unique discount card for Endeavour Group brands
• Monthly meeting-free days
• Health and wellbeing support
• Learning and development opportunities