Job Overview
Date Posted
Posted on 4th September 2025
Expiration Date
Expires on 3rd November 2025
Salary
Negotiable
Job Categories
Customer Support-AssociateTechnical Customer-Support-AssociateCustomer Service-RepresentativeCustomer Support-RepresentativeCustomer Success-RepresentativeSenior Customer-Support-SpecialistCustomer ServiceCustomer Support
Staples is seeking a Customer Service Representative III to support their growing Customer Technology Solutions (STS) customers.
Staples is seeking a Customer Service Representative III to support their growing Customer Technology Solutions (STS) customers. This role involves resolving complex issues, providing excellent customer experiences, and collaborating with various internal teams. The company prides itself on its customer-focused culture and emphasizes exceeding customer expectations.
Requirements
- Routinely interact with customers requiring issue resolution.
- Provide support for internal team members, escalate complex issues.
- Research and determine optimal resolution.
- Timely follow-up and follow-through.
- Collaborate with multiple teams (internal and external).
- Document details related to customer contacts.
- Develop subject matter expertise in multiple areas.
Benefits
- Inclusive culture
- Online and Retail Discounts
- Company Match RRSP
- Physical and Mental Health Wellness programs