Assistant Vice President of Human Resources, Benefits and Well-Being

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.

Our Human Resource Team is seeking a Assistant Vice President of Benefits & Well Being. This is a full time, exempt role. Candidates may sit anywhere in the country and operate in either a hybrid or remote setting.

Position Overview In this role, the Head of Benefits & Well Being will be responsible for the strategic design, implementation, and oversight of the organization’s health, welfare, retirement, leaves and well-being programs. This leader will play a critical role in enhancing employee experience, optimizing benefit offerings, and championing a culture of holistic well-being across the organization Key Responsibilities

• Strategic Leadership: Lead the strategy and design of all North America benefit programs. Monitor emerging trends and shifts in business direction, proactively assessing and benchmarking programs to enhance competitiveness and relevance, while aligning with strategic and financial goals and supporting employee engagement.
• Data-Driven Insights: Utilize strong analytical capabilities to evaluate the performance, competitiveness, and cost-effectiveness of benefits programs. Leverage data-driven insights to guide strategic enhancements and ensure alignment with organizational objectives.
• Vendor Management: Own and cultivate strategic relationships with all benefit vendors (e.g., brokers, consultants, insurance carriers, record-keepers) and other administrative or legislative agencies. Collaborate effectively with internal partners, including Legal, Tax, Finance, HR Services and Payroll.
• Compliance: Ensure compliance with all federal, state, and local laws and regulations (e.g., ERISA, ACA, HIPAA, FMLA)
• Committee Leadership: Serve as a member of the Benefits Committee, ensuring compliance and effective administration of programs managed by internal resources or third-party vendors.
• Budget Oversight: Oversee and manage the budget for all benefit plans, collaborating with the Finance team during the annual budgeting process.
• Benefit Administration: Provide oversight for benefit administration, monitoring vendor performance to ensure high-quality service delivery.
• Thought Leadership: Provide expertise and thought leadership to departmental and cross-functional initiatives. Lead benefit plan due diligence related to merger and acquisition activities.
• Team Leadership: Directly lead a team of 3 Benefits professionals and share leadership accountability for benefits operations within HR Services.

Core Competencies, Skills and Experience

• Experience: 10+ years of relevant benefits experience, with a proven track record of managing and influencing teams in a publicly traded company or large, diversified firm.
• Education: A Masters or Bachelors degree or an equivalent combination of education and directly relevant experience.
• Technical Expertise: Deep knowledge of benefits design and administration, including regulatory, tax, and legislative matters impacting program design and administration.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to effectively discuss and influence technical benefit matters with senior leaders, including C-suite executives.
• Financial Acumen: Strong financial and analytical skills for conducting cost-benefit analyses and effectively managing benefit expenses.
• Operational Excellence: Demonstrated ability to translate vision into action, manage multiple priorities, improve operations, and maintain positive relationships while delivering results in a fast-paced, collaborative and complex environment.
• Leadership Skills: Proven coaching, mentoring, and employee development capabilities.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement

• PTO

• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:work@tuhustle.com and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.