First Level Support

goodBytz is revolutionizing the culinary world with innovative cooking robots. As a First Level Support team member, you will remotely monitor robot systems, provide technical support to customers, and troubleshoot issues. The role offers a unique work environment, trust and responsibility, flexible working hours, and attractive benefits.

Requirements

• An affinity for technical challenges
• Openness, clear communication and problem-solving skills on the phone
• A cool head in challenging situations
• Knowledge in the areas of IT and software development
• Experience in customer service and/or remote support
• Willingness to work weekends and evenings
• Very good German (C1) and at least good English (B2) skills in word and writing

Benefits

• Unique work environment
• Trust and responsibility
• Short paths, great impact
• Flexibility for your life
• Attractive additional benefits
• Sustainable on the move - with your wish bike
• A dynamic startup environment
• Team events that inspire
• Culinary highlights