Cloud Support Engineer I responsible for providing technical support for Strategy Products, resolving customer issues, and contributing to the growth of the Strategy Community.
Requirements
- Bachelor's degree in a technical field (Engineering, Physics, Mathematics, Computer Science)
- Exposure to Python, REST API, Java, SQL, HTML, or XML/XSL technologies
- Windows/Linux system administration knowledge
- Minimum of 2 years of IT customer service experience
- Minimum of 1 year of MicroStrategy Platform usage or administration knowledge
- Strong analytical and troubleshooting skills and experience
- Strong Time management skills
Benefits
- Full-time employment
- Remote work