Associate Director Panel Transition

About this Job

As a new retail landscape continues to emerge, the divide between online and offline continues to blur. We are all omni shoppers now - turning to multiple platforms/channels to meet our everyday needs. At NielsenIQ, we understand the importance of the omni shopper and the impact this new landscape is having on the growth of the e-Commerce space. Having a holistic view of performance is critical for the long-term success of many CPG brands.

Client Transition consultants play a critical role for NielsenIQ’s E-Commerce and Omni team to ensure the successful transition to NIQ’s Omni Databases. You will work in conjunction with the Consumer Panel Sales Consultant team, Account Development team, and Customer Success to ensure a smooth transition for our clients as they upgrade or move their business to our Omnishopper solutions.

Responsibilities

The primary responsibilities of the Client Transition Consultant are to execute the strategy and process of transitioning clients to our Omnishopper solution as their database of record. The role will focus on the following responsibilities:

• Developing and executing a transition plan

• Managing client expectations

• Providing data expertise and guidance for Omnishopper data

Additionally, this team is responsible for working hand in hand with Operations, Product and Customer Success to ensure successful handoffs regarding:

• Internal Socialization

• Database Set Up

• White Glove Client Support During transition

• 5+ years working with Consumer Panel data (NIQ, Numerator, Circana, etc.)
• 8+ years managing clients, preferably in the Consumer-Packaged Goods (CPG) industry

• Ability to multi-task and successfully manage projects independently

• Desire to problem solve and remove roadblocks
• Demonstrated project management skills and ability to manage multiple priorities

• Ability to learn and work across a wide variety of data platforms

• Proficiency in Microsoft Office (Excel, Power-point)

• Experience with pivot tables, Tableau and Power BI a plus

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

This role has a market-competitive salary with an anticipated base compensation of the following range: $92,000.00 - $130,000.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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