Account Manager (United States)

About PlanOmatic:

PlanOmatic provides quality photography, floor plans and 3D to the Single-Family Rental industry with speed and at scale, nationwide. With a network of photographers across the US, PlanOmatic serves property management companies and single-family rental owners/operators. As a client-centric company, PlanOmatic offers integrations and business intelligence for its partners to streamline their operations and marketing workflow. With a mission to show 1 million people their home for the first time, PlanOmatic continuously improves its solutions to lead innovation in the real estate industry.

• Inc. 5000 honoree for fastest-growing privately held companies in the U.S in 2015, 2016, 2017 and 2018.
• Denver Business Journal Small Business (20-29 employees) Award Winner in 2016.
• Colorado Companies to
• Watch honoree in 2018.
• HousingWire Tech100 Real Estate honoree in 2020.

PlanOmatic's culture is centered around creating a safe and supportive environment at work. We continuously provide and invest in platforms for employee-led initiatives focused on Health & Wellness, Diversity & Inclusion, Sustainability, and Philanthropy to encourage our team to continue to grow personally and professionally.

We are a place where BIPOC, women, members of the LGBTQ+ community, and other marginalized groups are celebrated. We are proud of the inclusive working space we have created for all of our staff. Our company will always be committed to fostering an environment of diversity, equity, inclusion, and belonging.

About the Position:

PlanOmatic is looking for an Account Manager to be responsible for growing and ensuring consistent ordering activity within their book of business comprised of property management clients. The Account Manager will work closely with cross-functional teams to push towards PlanOmatic’s goal of expanding our property management line of business.

The ideal candidate is self-motivated, sales-minded, highly organized, and committed to delivering an exceptional client experience.

Department: Sales

Schedule: Monday - Friday, 8am - 5pm MST (USA)

Role Structure: This is a remote opportunity based in the United States.

Role Description & Responsibilities |

• Account Management | Oversee a book of business of ~ 150-250 clients, ensuring consistent ordering activity and account growth. Responsible for achieving targeted pipeline, sales activity, and quota goals on a monthly, quarterly, and annual basis. Establish personal relationships with key decision makers within account base.
• Account Growth | Own and be responsible for the growth of accounts within assigned book of business. This is a sales role, with every day being centered around ensuring we are maximizing the business opportunities within our existing client base. You’ll be focused on determining client business drivers and objectives, allowing us to clearly tie client goals to PlanOmatic’s value. Gross logo retention and net revenue retention will be your main metrics.
• ROI Demonstration | Create, analyze, and deliver account performance reports to ensure PlanOmatic’s ROI is continuously demonstrated to our clients.
• Upselling | Identify and close upselling opportunities, including memberships and expanded product offerings.
• CSM Partnership | Partner with CSM on assigned accounts to ensure you’re working seamlessly on account initiatives, with your role being focused on ordering activity + growth and our CSM’s role being focused on client retention + satisfaction.
• Cross-departmental Collaboration | Work closely with cross-functional teams including Marketing, Client Success, Product, Technology, and Operations to ensure you’re knowledgeable on internal processes and the client experience to lead to seamless continuous sales efforts.
• Sales & Marketing Collaboration | Collaborate with the Sales and Marketing teams to develop targeted outreach campaigns. Collaborate with the Sales team to develop strategies for reaching sales targets.
• CRM Utilization | Leverage our CRM (HubSpot) to manage pipeline and increase growth of assigned book of business. Track and manage all outreach, activities, and follow-ups in the CRM.. Develop sequences and messaging for strategic engagement.

Qualifications |

• 3 - 5+ years of experience in a sales role (inside or outside sales)
• Ability to consistently work in the Mountain Standard Time Zone (USA) - hours are 8am - 5pm.
• A high sense of self-accountability, with a resilient, adaptable, and results-driven mindset
• Experience using CRM and sales automation tools (HubSpot, etc.)
• Ability to work independently and stay organized in a fast-paced environment
• Strong sense of urgency and proactivity
• Ability to multitask and manage priorities in a fast-paced environment.
• Detail-oriented with a proactive approach to client support.

Interview Process

• 30-minute call with Head of People
• Take Home Exercise
• 1-hour interview with CRO and Head of People

Compensation

The annual starting salary for this position is $60,000 with starting OTE falling around $90,000 with the open opportunity to overachieve. Final offer amounts are commensurate with prior experience, leveling, your specific skill set and may vary from the amount above.

PlanOmatic’s Benefits | Our company wouldn’t be what we are without our people. We pledge to continuously believe in our people and invest in our talent. This starts with our unique and supportive company culture, competitive base salaries, and is continued with our other benefits:

• A culture that supports and celebrates a healthy work life balance for everyone
• 11 paid holidays and 20 days of PTO annually
• We take the week between Christmas and New Years off, in addition to our PTO listed above
• 12 weeks of parental leave
• Comprehensive health care offerings with employer contribution of 80 - 100% depending on the plan (for eligible employees and dependents)
• 401(k) with up to 4% employer match, immediately vested
• Celebrate and be celebrated with PlanOmatic peers through our Bonusly rewards program