Shell (SAPPHiRE & GS

SofttekMexico2 days ago

Full TimeMid-levelDeveloper

Job Overview

Date Posted

Posted on 16th August 2025

Expiration Date

Expires on 15th October 2025

Salary

Negotiable

Job Categories

Tier 2-Support-EngineerIT Support-EngineerApplication Support-EngineerSenior Technical-Support-EngineerMid Level-IT-Support-EngineerSupport Engineer

The Support Engineer L2 – PL/SQL /Shell is responsible for incident response, root cause analysis, troubleshooting, and documentation.

The Support Engineer L2 – PL/SQL /Shell is responsible for incident response, root cause analysis, troubleshooting, and documentation. They will analyze logs, work with development teams, and participate in deployment activities. This role supports Oracle Database and other systems, with emphasis on SQL/PL/SQL and Linux administration.

Requirements

Oracle Database: Solid understanding of Oracle architecture, user management, and performance monitoring.
SQL: Proficient in writing, debugging, and optimizing SQL queries.
PL/SQL: Ability to read and troubleshoot PL/SQL procedures, functions, and packages.
Linux/Unix: Competent in using Linux command-line tools.
Scripting: Basic shell scripting for automation.
Monitoring Tools: Familiarity with tools like Oracle Enterprise Manager, Nagios, or custom dashboards.