Senior Technical Support Engineer (Bilingual: English/Japanese)

Autify, Inc. Japan20 days agoJPY 7000k - 10000k

Full TimeSenior

Job Overview

Date Posted

Posted on 4th August 2025

Expiration Date

Expires on 9th September 2025

Salary

JPY 7000k - 10000k

Job Categories

Senior Technical-Support-EngineerSenior Help-Desk-EngineerMultilingual Technical-Support-Specialist

The Technical Support Engineering (TSE) team investigates and solves technical issues from customers.

The Technical Support Engineering (TSE) team investigates and solves technical issues from customers. The team is expected to help improve the capability of the Customer Support team and propose improvements to the product.

Requirements

3+ years of experience supporting and troubleshooting SaaS and desktop applications
Strong understanding of the Domain Object Model for HTML documents
Knowledge of JavaScript or TypeScript
Experience using Playwright
Excellent communication skills
Business-level English and Japanese language skills

Benefits

¥7,000,000 - ¥10,000,000 a year
Reviewed twice a year