Senior Account Manager – Nutritional Ingredients / Supplements

Position: Senior Account Manager – Nutritional Ingredients / Supplements
Territory: Midwest, USA (MI, OH, IN, IL, MO, IA, MN, NE, ND, SD)
Location: Ideally, this person is based in Illinois (Chicago area)
Status: Full-time, Permanent (1)
Are you a seasoned sales professional with experience in distribution and a solid understanding of the nutraceutical or dietary supplement market? We're looking for a driven individual to join our team and take ownership of a high-growth territory. If you're ready to contribute your expertise, drive results, and grow with a company that values performance, innovation, and flexibility—this role is for you.
We’re seeking an energetic Account Manager to oversee the Midwest region of the U.S. In this role, you’ll leverage your expertise, build strong client relationships, and drive growth in a dynamic, fast-paced market.
Reporting to our Sales Manager, the candidate will be responsible for developing relationships within the territory, as well as the Quadra brand in the United States. We are looking for someone with technical sales experience in the ingredients distribution market, with strong contacts and a reputation within the industry. You will be required to travel throughout the assigned region, promoting Quadra's products and services. This includes developing and implementing a team-driven strategic business plan based on a solid understanding of industry trends and customer needs.
Our Health and Personal Care group is known for our broad range of high-quality ingredients for the various sectors of the industry. The ideal candidate will bring professional sales experience to maintain and grow territory, with a strong focus on new business development.
Who are we?
Founded over 47 years ago, Quadra is dedicated to its 550+ employees located in Canada and the United States. You will join a North American team that supports clients across the country and across the border. We are one of the largest distributors of chemicals and ingredients in North America and have facilities in strategic locations throughout the US. At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also a lot of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and engaged team in a growing, people-oriented organization that is Great Place to Work® certified in the US. You will work with dynamic colleagues who are eager to share their knowledge with you.
Main responsibilities as a Senior Account Manager at Quadra:
• Drive and develop strategic sales with both new and existing customers in addition to maintaining existing customers in the sales territory (hunter mentality)
• Leverage Quadra’s industry reputation and internal/external resources to deliver exceptional service and tailored solutions to customers
• Proactively identify and engage potential clients through daily prospecting and targeted outreach, including cold calling, networking, and attending industry events.
• Qualify and influence key decision makers by understanding their business needs, challenges and objectives.
• Present and position Quadra’s value-added product portfolio through on-site customer visits, joint calls, and professional presentations
• Manage and strengthen key customer relationships in alignment with Quadra’s core values and long-term strategic vision
• Building and maintaining customer relationships with key decision makers/influencers to obtain repeat and new sales
• Consistently meet or exceed annual sales, margin, and growth objectives through effective territory management and strategic account planning
• Partner with customers to troubleshoot issues, identify optimization opportunities, and deliver practical, results-driven solutions
• Prepare and deliver compelling proposals, presentations, and business cases that communicate value and ROI
• Manage tight timelines and deal with after hour emergencies
• Negotiate and close high-value contracts, ensuring seamless integration of customer requirements.
• Provide accurate and timely weekly, monthly, and quarterly reporting, sales forecasts, and account activity updates
• Conduct business in an organized and time-efficient manner and allow maximum time for prospect contact and sales opportunity
• With your extensive industry experience, serve as a Subject Matter Expert, providing guidance, market insights, and technical knowledge to both customers and internal teams.
Key Skills and Attributes:
• Outgoing, open-minded and excellent at relationship-building
• Excellent presentation and communication skills
• Strong organizational, multitasking and planning skills
• Results-oriented
• Possesses a drive, a tenacity, enthusiasm and empathy
• Passion for the industry, curious and possess excellent technical skills
• Ability to motivate oneself, to be independent, to learn new technologies and to adapt to new situations
The ideal candidate will have the following qualifications and skills:
• Completed a bachelor’s degree in science, business or commerce
• 8-10+ years of proven experience in the supplement and/or ingredients industry; strong understanding of the features, applications of various supplement ingredients
• 5+ years of sales experience (B2B) including prospection, negotiation, business development and closing skills
• Must have proven experience with excipients, desiccants and capsules.
• Proven ability to establish relationship of trust and identify opportunities, tailor solutions to client needs and effectively communicate value propositions
• You must have a good network of industry contacts and a strong knowledge of the supplement industry, market trends, regulations, industry development, etc.
• Product formulation, chemistry background would be an asset but not required
• Proven track record of sales growth and customer retention
• Identified organizational and problem-solving skills during the development, monitoring and conclusion of sales opportunities
• Willingness to travel up to 50% of time, including overnight travel and international travel (Canada & USA)
• You must have a valid passport and driver’s license
• Proven ability in achieving sales targets and KPI’s
• Proven computer skills, experience with a CRM (ideally Salesforce) and with the Microsoft Office suite
At Quadra, we offer not only an engaging culture, a collaborative, family-oriented and supportive environment, but also plenty of autonomy and flexibility. We also offer you the opportunity to be part of a professional, fun, innovative and committed team in a growing, people-oriented, Great Place to Work® certified organization.
Benefits for choosing Quadra:
• Flexible Remote Work & Autonomy: Enjoy the flexibility to work from home and autonomy to manage your key territory!
• Tailored training: We provide personalized training to support you and your growth
• Permanent, full-time position: Join us for a stable, long-term career
• Competitive salary & Performance Incentives: Your hard work is rewarded with attractive compensation and bonuses
• Excellent Benefits Package: Medical, Dental, and more to keep you covered including our Employee Assistance Program (EAP)
• Generous Time Off: Flexible personal days, sick days and vacation to recharge
• Wellness Programs: Enhance your quality of life with wellness initiatives, including health and mental wellness programs from healthcare leaders
• 401K with match: Plan your future with our matched retirement program
• Car & Tech Perks: We cover your car allowance, mileage, cellphone and internet costs.
• Family-owned and support environment: Be part of a private, family-owned company with a strong infrastructure and core values
• Award-Winning Workplace: Work in a certified Great Place to Work®, WEConnect Women Owned, and Best Managed Company!
• Inclusive Culture: We celebrate diversity and caring for each other and having fun are part of our core values!
• Career Growth: Unlock opportunities for development in a fast-paced growing company
• Fun Social Activities: Get involved in company events, Volunteering programs, etc.
• Referral & Recognition Programs: Earn monetary rewards through our referral and employee recognition programs (years of service, merit awards, etc.)
• And Much More!
If you're ready to unleash your potential, make a difference, and embark on a fulfilling career in professional sales, we invite you to submit your resume detailing your experience and passion for sales. Together, let's redefine sales excellence and shape a brighter future for Quadra and our valued clients.
Compensation Information: The annual base pay range for this position is reasonably expected to be $95,400 to $161,100 USD. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as job-related knowledge, skills, education, and experience.
Base salary is only a part of the total rewards package - this role will also be eligible for a generous incentive program and benefits. Quadra’s salary ranges are benchmarked and are determined by role and level. Please note that the base pay shown qualifications, skill level, competencies, and work location.
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Quadra supports and values diversity and offer equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status and gender identity. Quadra also welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We recognize that some people do not identify themselves as either male or female. Therefore, whenever possible, we have opted for a gender-neutral wording in a non-discriminatory spirit.