We are looking for a proactive and detail-oriented Healthcare Billing and Compliance Specialist who can assist with billing operations, maintain accurate documentation, and support general administrative tasks. The ideal candidate will have experience supporting U.S.-based clients, be detail-oriented, and possess familiarity with QuickBooks, Microsoft Excel, and healthcare-related documentation.
- Maintain and update internal trackers, state-level documents, SOPs, and financial files.
- Perform charge entry, including accurate data entry of billing codes, service details, and provider information into the system.
- Handle billing support tasks such as invoice tracking, payment updates, and reconciliation assistance using QuickBooks (familiarity is sufficient).
- Review and organize client-submitted documentation, service logs, and spreadsheets.
- Use EHR/EMR systems and client portals to verify claim details, determine HCPCS codes, and ensure compliance with state requirements.
- Ensure accuracy of billing data using forms, EHR notes, or provider-issued information before submission.
- Support administrative processes including onboarding, compliance tracking, appointment scheduling, and SOP development.
- Prepare audit-ready documentation and organize client files in cloud-based systems.
- Manage inbound and outbound communications, including drafting client emails
- Attend meetings and provide updates on submitted claims, including tracking and following up on denied claims.
- Ensure clients are informed on claim statuses and any required follow-up actions.
- Maintain confidentiality and data accuracy across platforms such as QuickBooks, Excel, EHR/EMR, and client portals.
Requirements
Qualifications:
- At least 2 years of experience in billing admin, or financial support roles (experience with U.S. clients required).
- Hands-on experience supporting U.S.-based clients, including attending client meetings, reporting updates, and presenting information clearly.
- Proven experience in charge entry and familiarity with accounts receivable processes.
- Familiarity with QuickBooks (Online or Desktop).
- Spanish communication skills are a plus, but not required.
- Intermediate to advanced Microsoft Excel skills.
- Strong attention to detail, problem-solving, and organizational skills.
- Experience with EHR/EMR systems, state portals, HCPCS codes, and billing procedures.
- Experience with document formatting, SOP creation, and cloud-based file management.
Benefits
What we Offer:
- Starting rate: $7/hour (based on experience and qualifications)
- 100% remote / work-from-home setup
- Training and support system to help you gain confidence before working independently
- A collaborative, respectful work environment — we value trust, autonomy, and open communication over micromanagement
- Long-term opportunity