SVP, Infrastructure & Operations

Who We Are

Magnit is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, Magnit offers the industry’s first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At Magnit, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

About the Role The Senior Vice President of Infrastructure and Operations (SVP I&O) is a strategic technology executive responsible for leading the global IT infrastructure, enterprise platforms, and technology operations that power the organization’s business. This role provides vision, leadership, and execution for building a secure, reliable, and scalable infrastructure environment while ensuring operational excellence, service availability, and continuous improvement. The SVP I&O partners with business leaders, technology peers, and external partners to deliver innovative solutions that enable growth, enhance efficiency, and strengthen resilience. What You Will Do Strategic Leadership

• Define and execute the global infrastructure and operations strategy aligned with business goals.
• Drive modernization of infrastructure platforms, cloud adoption, and automation to enhance agility and scalability.
• Provide executive leadership on enterprise technology investments and lifecycle planning.

Operational Excellence

• Oversee all aspects of IT operations, including data centers, cloud environments, networks, storage, servers, end-user computing, and service desk.
• Establish best-in-class service delivery models (e.g., ITIL) with measurable SLAs and KPIs.
• Implement proactive monitoring, incident response, disaster recovery, and business continuity programs.

Security & Risk Management

• Lead the office of the Chief Information Security Officer (CISO) to ensure secure, compliant, and resilient infrastructure.
• Manage risk across infrastructure, ensuring regulatory compliance, data protection, and governance.

Innovation & Transformation

• Lead digital transformation initiatives leveraging automation, AI/ML, observability, and emerging technologies.
• Promote DevOps/SRE practices to enhance collaboration and accelerate delivery.
• Continuously assess and optimize the infrastructure portfolio for cost, performance, and innovation.

People Leadership

• Lead and develop a global Infrastructure & Operations team, fostering a culture of accountability, collaboration, and innovation.
• Build organizational capabilities through talent development, workforce planning, and succession planning.
• Promote diversity, equity, and inclusion across the technology organization.

Stakeholder Engagement

• Act as a trusted advisor to executive leadership, business unit heads, and technology peers.
• Translate complex technical issues into business-oriented strategies and outcomes.
• Manage vendor and partner relationships, including contract negotiations and performance management.

What You Will Need

• 15+ years of progressive IT leadership experience with deep expertise in infrastructure, operations, and enterprise platforms.
• Proven track record of leading large-scale global infrastructure environments across hybrid cloud, networking, storage, and compute.
• Strong background in service management (ITIL, COBIT) and operational excellence.
• Demonstrated success driving digital transformation and innovation initiatives at scale.
• Experience collaborating with cybersecurity, application development, and data/AI teams.
• Exceptional leadership, influencing, and stakeholder management skills across C-suite and board-level audiences.
• Bachelor’s degree in Computer Science, Information Technology, or related field required; advanced degree (MBA/MS) strongly preferred.
• Relevant certifications (e.g., ITIL, AWS/Azure, PMP, TOGAF) are a plus.

Salary Range: $300,000 - $350,000 based on experience, certifications and location.

What Magnit will Offer You

At Magnit,you’ll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!

Magnit will offer you a competitive benefits package, including unlimited PTO, medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!

If this role isn’t for you

Stay in touch, we will let you know when we have new positions on the team. To see a complete list of our open career opportunities please visit

https://magnitglobal.com/us/en/company/careers.html

To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

By applying to this role, you consent to Magnit safely storing and managing your personal data. Please read this link to learn more. https://magnitglobal.com/us/en/privacy-notice.html