Account Executive, Higher Education

Packback’s mission is to empower every student to be fearlessly curious and find their unique voice.

These few words shape everything we do at Packback from the smallest decision to the largest. Over the last decade since our company’s founding, our team has seen first-hand the power of giving students intentionally designed spaces in their learning experience to be autonomous and curious. We have also seen the incredible benefits of using AI technology to shorten feedback loops and help students revise their work before they submit.

Packback is a pedagogy partner that uses technology as a “means to an end” to shorten feedback loops for students and instructors, improve writing and critical thinking skills, and cultivate student-centered, trust-based educational learning environments.

Who we are

Packback team members are passionate, mission-driven lifelong learners. Many of us spent time as educators in classrooms and have experienced first hand just how draining the day to day of educating can be. We have seen the gap between the most and least prepared students grow wider every year. The pressure to close that gap has once rested directly on our shoulders, and we understand the enormous cost of addressing that gap, and also not addressing that gap.

Some of us were intrinsically motivated students, the “teacher’s pets” who never want to stop learning. Some of us were the distracted or unmotivated students who wished their instructors would have adopted the pedagogy behind Packback. But all of us share a passionate commitment to our purpose.

About the role

Packback is seeking a motivated and driven Account Executive (AE) to join our Higher Education sales team. This role is a true hunter position focused on building new partnerships with colleges and universities. You will manage a high-volume pipeline of opportunities, focusing on new business sales of our core products. You'll be a key player in our company's top priority for growth, with a direct line to executive leadership and a nimble, supportive team.

What You'll Do

• Own the Full Sales Cycle: Prospect, qualify, and close new business opportunities within your assigned territory of higher education institutions.
• Pipeline Management: Manage a high-volume pipeline of 15-20 active opportunities at any given time, with a focus on closing approximately 20 deals annually.
• Build Relationships: Develop and nurture relationships with key decision-makers, including Vice Presidents of online learning, academics, faculty affairs, or student success.
• Deliver Compelling Demos: Conduct engaging and effective product demonstrations that highlight the value of Packback's platforms and tailor your messaging to diverse stakeholder needs.
• Collaborate with Leadership: Work closely with the CRO to develop deal strategies and receive direct coaching.
• Refine the Sales Motion: Contribute to the ongoing refinement of our messaging and sales process as our market evolves.

What We're Looking For

• Experience: 3+ years of successful B2B SaaS sales experience, preferably in a high-volume, mid-market environment.
• Sales Acumen: A proven track record of consistently meeting or exceeding sales quotas. You should be comfortable with both prospecting and demoing, and have a clear process for managing a pipeline.
• Adaptability & Tenacity: You thrive in a fast-paced environment and are quick to adapt to new strategies. You are comfortable with change and have the tenacity to pursue new opportunities.
• Mission-Driven: You are excited about Packback's mission to improve student engagement and outcomes in higher education.
• Technical Fluency: You're comfortable with technology and can become proficient in our product to run your own demos.
• Ability to travel regionally (up to 25%)

Key Performance Indicators (KPIs)

• Sales revenue / quota attainment (annual quota with monthly and quarterly pacing targets)
• Sales pipeline generation achieving target coverage ratios
• Discovery meeting to opportunity conversion rate targets
• Opportunity to Closed Won conversion rate targets
• Proactive territory management and outbound volume targets
• CRM data quality, including accurate forecasting and reporting

Additional Information:

• Sponsorship:Applicants must be authorized to work for any employer in the U.S without the need for sponsorship. Packback does not offer visa sponsorship for this role.
• Location: Remote. Currently we are only able to hire from these states: AL, AR, AZ, CA, CO, CT, FL, GA, HI, IA, IL, IN, KY, MA, MD, MI, NJ, NC, NY, OH, PA, RI, SC, TX, VA, WA, WI
• Salary: Base Salary: $105,000-125,000, Annual Variable Target: $60,000 (Total Comp: $165-185k)

Why work at Packback?

Build a meaningful career while building the future of education as a part of a company culture that fosters the growth, safety, and creativity of its employees.

Intentional Culture

Packback knows that the single most important part of any company is its people. We take building and maintaining a conscious and intentional culture of open communication, curiosity, and leadership extremely seriously. We collectively commit to make Packback a safe environment where people can focus on doing great work instead of dealing with drama.

Career Development

Packback’s career development paths present a unique balance between clarity and guidance around defined paths, and room for our team to create their own path. Each team has its own career development tracks with support and training, and still allow for customization of these paths to create a role where a team member’s full passions and abilities are put to use!

Thoughtful Benefits

• 12 weeks of paid leave for welcoming new children
• Multiple Health and Welfare Benefit Options (Medical, Dental, Vision)
• 401k plan (with employer matching)
• Flexible + Remote Work Opportunities
• Unlimited Paid Time Off (PTO)
• Employer Assistance Program (EAP)
• Calm and DoorDash subscriptions