Inbound Call Coordinator Entry

Job Description Summary

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Entry level inbound call coordinator position. Responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues.

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How will you make an impact & Requirements

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Primary duties may include but are not limited to:

• Provide support to our patients, clinicians, physicians, and health plans administratively, and by answering inbound calls.

• Works to ensure the efficient scheduling of initial or follow-up appointments and triaging calls appropriately to different departments within the organization.

• May obtain related documentation (e.g., patient information, insurance coverage).

• This is the entry level for the Inbound Call Coordinators.

• Has little or no prior relevant training.

• Acquires basic skills to perform routine tasks.

• Work is prescribed and completed with little autonomy.

• Works with either close supervision or under clearly defined procedures.

Requirements:

• ​Requires an AAS/AS degree; or any combination of education and experience which would provide an equivalent background.

Compensation: $15.27/hr. - $19.09/hr. & bonus eligible

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