Software Engineer, Infrastructure (Staff Level)
KustomerUnited Kingdom, United States2 months ago
Full TimeSenior
Job Overview
Date Posted
Posted on 16th January 2026
Expiration Date
Expires on 17th March 2026
Salary
Negotiable
Job Categories
Senior Infrastructure-Software-EngineerStaff Software-EngineerSenior Staff-Software-EngineerStaff Platform-EngineerStaff Site-Reliability-Engineer-(SRE)Staff Software-Engineer---Backend
Kustomer is a conversational CRM platform that empowers businesses to deliver personalized service to customers across any channel.
Kustomer is a conversational CRM platform that empowers businesses to deliver personalized service to customers across any channel. As a Software Engineer, Infrastructure (Staff Level) at Kustomer, you will be responsible for building systems and abstractions that will be used by teams across the company.
Requirements
- Bachelor's degree in Computer Science, Computer Engineering, or relevant technical field
- 10+ years experience building and managing large scale, highly available, distributed web applications
- Mastery of a high-level programming language like Go, Python, JavaScript, etc.
- Experience with NoSQL databases like MongoDB
- Proficiency with Infrastructure as Code (IaC) tools, including Terraform
- Experience designing sharding configurations for databases
- Experience developing internal tools for others
- Experience creating SLAs, SLOs, SLIs
- HIPAA Compliance
Benefits
- Competitive salaries
- Stock options
- 100% healthcare coverage
- 401K
- WiFi and Mobile reimbursement
- Generous vacation policy
- Pension
- Supplemental health insurance