Special Programs Care Coordinator

Ennoble Care is seeking a self-motivated, goal-oriented Social Work Care Coordinator to support the growth and expansion of our Behavioral Health Integration (BHI) and GUIDE dementia care program. This full-time, fully remote position is ideal for a dynamic individual with a passion for improving patient outcomes through proactive outreach, referral development, and care coordination.

This dual-role coordinator will play a critical part in driving enrollment, educating patients and families, and supporting care teams through high-impact, multitasking responsibilities across both programs. The ideal candidate thrives in a fast-paced, evolving environment and is eager to grow alongside innovative healthcare initiatives.

Responsibilities:

• Conduct eligibility screenings for the BHI and GUIDE programs

• Perform outreach (phone, email, and mail) to patients and caregivers who are hard to reach or newly referred

• Educate patients and families on the purpose and benefits of BHI and GUIDE services

• Participate in cold call and warm outreach campaigns to increase program engagement

• Assist with marketing and referral goals for both programs, including tracking outcomes

• Serve as the first point of contact for incoming questions and calls related to specialty care programs

• Collaborate with the interdisciplinary team (IDT), including primary care providers and care managers, to ensure aligned and timely communication

• Help coordinate resources, appointments, and care plan updates as needed

• Participate in team meetings and program growth strategy sessions

• Support occasional administrative tasks and outreach projects (e.g., mailings, spreadsheet tracking)

Qualifications:

• High school diploma or equivalent required (bachelor’s degree in social work, Psychology, Public Health, or related field strongly preferred)

• Background or strong interest in social work, behavioral health, dementia care, or care coordination

• Self-starter with strong time management and multitasking abilities

• Excellent communication skills – verbal, written, and interpersonal

• Proficient in Teams, Microsoft Excel, Word, OneDrive, and remote communication tools

• Comfortable with goal tracking, outreach targets, and evolving program workflows

• Willingness to learn about available social service and community-based resources

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long-Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program
• Payactiv: pay-on-demand. Cash out money earned when and where you need it!