Team Leader Product Researcher

Highlights

• Location: Remote (CET hours preferred)
• Compensation: $3800 - $4100
• Language: Russian-speaking team; English fluency required (C1)

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 120+ product professionals, including 35+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. Biweekly engineering forums give space to share learnings and celebrate technical achievements. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

As a Product Researcher, you’ll play a central role in helping product teams make informed decisions. You’ll work across discovery and validation, from early strategic research to testing concrete hypotheses. This is a hands-on position with impact: your work will shape product direction, reduce uncertainty, and improve the user experience. You’ll collaborate closely with product managers, designers, analysts, and other researchers — and help teams make better decisions through a deep understanding of users and markets.

What You’ll Do

• Organize and optimize processes for collaboration between the research team and product, design, analytics, and strategy — participate in task planning and backlog formation.

• Hire and develop researchers to strengthen the impact of research on business and product.

• Take part in both short-term and strategic research projects.

• Validate the product backlog: assess the feasibility of new features, search for insights, test solutions, and collect user feedback.

• Analyze how the target audience currently solves their problems: identify pain points and growth opportunities, suggest alternative solutions, define implementation paths and potential barriers.

• Conduct in-depth interviews with client organizations: describe their current processes, tools in use, and actual needs that the product can address.

• Test new prototypes and designs before development and release.

• Run quantitative studies to validate hypotheses and discovered insights.

• Work together with product managers to prioritize features and tasks based on research findings, analytics, and market trends; help define product requirements.

• Transform collected data into structured reports with clear conclusions and recommendations, and present them to product and design teams.

• Analyze the market and competitive landscape: identify similar solutions, best practices, and inspiring approaches.

Requirements

• You have at least 5 years of hands-on product research experience in in-house teams. You are independent and proactive, with advanced skills in building processes and organizing workflows.

• You understand how cross-functional collaboration is structured and can integrate new processes and interactions into existing mechanisms.

• You can quickly and deeply dive into new topics.

• You are proficient in qualitative methods: conducting interviews, testing interfaces, formulating hypotheses, and analyzing results.

• You are proficient in quantitative methods: designing and running surveys, collecting measurements.

• You can communicate findings clearly and logically — both verbally and in writing, through reports, presentations, and discussions.

• You are capable of working autonomously, defining your own goals and tasks without waiting for strict instructions.

• Language: Russian as a native language and fluency in English (C1) are required for effective team collaboration.

• It is crucial that you honor all agreements. If you know you are a brilliant but chaotic creative type, unfortunately, we will not be a good fit — even if you are a genius.

Nice to Have

• Experience working in an international company or multicultural environment.
• Experience working with nonprofit clients or mission-driven organizations.

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• 31 days off
• 100% paid telemedicine plan
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Co-working
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}