HearingLife is seeking a highly motivated Remote Outbound Telemarketing Agent to support their growing network of HearingLife Clinics across the United States. The agent will conduct outbound calling, scheduling appointments, and maintaining accurate records. This role is part of a Customer Service position and does not require customer support tasks.
Requirements
- Interact professionally with patients and clinic staff.
- Maintain accurate call records.
- Schedule appointments accurately.
- Book and track appointments.
- Answer customer questions.
- Communicate the value of services.
- Maintain patient privacy (HIPAA compliance).
Benefits
- Competitive salary and bonus structure
- Comprehensive health benefits (medical, dental, vision)
- Retirement savings plan with company matching
- Professional development and ongoing training
- Employee discounts on hearing aids and related services