Our client is seeking a Property Maintenance Coordinator to oversee the full cycle of property maintenance. This role ensures that tenant needs are addressed quickly, vendors are scheduled and managed efficiently, and property owners have confidence in the quality and timeliness of maintenance operations.
Requirements
- Receive, log, and categorize 10–20 maintenance requests daily via phone, email, or portal.
- Document requests in property management software (Yardi, AppFolio, Buildium).
- Prioritize urgent issues (plumbing leaks, HVAC failures, safety risks) and escalate as needed.
- Create, assign, and monitor work orders from start to completion.
- Track ticket progress daily, ensuring SLAs and deadlines are met.
- Close tickets with tenant satisfaction confirmation.
- Schedule contractors and vendors for repairs and inspections.
- Confirm vendor availability, insurance, and licensing requirements.
- Review invoices against work performed before approval.
- Schedule recurring services (HVAC, pest control, landscaping, safety inspections).
- Maintain preventive maintenance logs and service calendars.
- Ensure work orders, invoices, and vendor records are complete and audit-ready.
- Confirm adherence to OSHA, safety, and local building code requirements.
- Prepare weekly reports on open tickets, resolution times, and costs.
- Provide monthly summaries for owners (maintenance spend, recurring issues, preventive maintenance status).
Benefits
- Flexible working hours
- Professional development opportunities
- Opportunity to work with a leading property management company