V108 - Personal Injury Case Manager

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

We are seeking a detail-oriented and proactive Personal Injury Case Manager to support our operations by managing critical workflows related to Workers’ Compensation and client data management. This role involves handling sensitive information, ensuring accurate documentation, and maintaining an organized CRM system to streamline processes and improve efficiency.

Schedule: Monday to Friday 08:30 a.m. to 05:30 p.m. EST

Monthly compensation: 1,220 to 1,320 USD

Responsibilities include, but are not limited to:

• Collaborate with team members to ensure compliance with company standards and regulatory requirements.

• Identify opportunities to enhance CRM workflows and improve data accuracy.

• Perform intake processes for new cases and clients.

• Set up, configure, and maintain the CRM system to ensure optimal functionality.

• Assist in managing Workers’ Compensation cases, including coordinating documentation and communication with relevant parties.

• Retrieve and organize medical records and other required documentation promptly and accurately.

• Integrate information and documents into the CRM for accurate record-keeping and easy retrieval.

Requirements:

• At least 2 years of experience in an administrative setting.
• Experience with CRM systems (setup, integration, and management).
• Strong organizational and time-management skills.
• Familiarity with Workers’ Compensation processes is a plus.
• Ability to handle confidential information with discretion.
• Excellent communication and problem-solving skills.

Work Shift:

Languages:

Ready to dive in? Apply now and make sure to follow all the instructions! 

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.